Metrics & ROI - Three Myths of Social Media ROI [Infographic] http://t.co/e1KJmoq0
October 31, 2012
Three Myths of Social Media ROI [Infographic]
Marketers usually discuss measuring the ROI of social media as a nebulous art or, worse, as an impossibility. However, according to Suzanne Fanning, president of the Word of Mouth Marketing Association ( WOMMA), "Everything can be measured."