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Be More Than a Good Listener: 4 Tips for Stellar Customer Service http://t.co/LHtlKfqy1F
June 20, 2013
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Be More Than a Good Listener: 4 Tips for Stellar Customer Service
Francesca Louise Fenzi | Inc.com staff The key to outstanding customer service? Don't just listen--take action, says White House Black Market president Donna Noce. Flickr photo courtesy of Phil Dowsing Creative Tweet The key to outstanding customer service is listening to your customers--and acting on their feedback, according to Donna Noce, president of the retail chain White House Black Market.